Zinus Powers Large-Item Delivery with End-to-End Fulfillment and Last Mile from Shipper
Zinus
Furniture brand enhances order speed and reliability—from warehouse shelf to customer doorstep.
Testimonial
"Managing bulky item logistics is a challenge—Shipper helped us streamline both warehouse operations and doorstep delivery with ease."
Business Challenge
Zinus faced fulfillment bottlenecks and delivery failures due to the complex logistics of large and heavy products. Handling, storage, and on-time delivery required specialized coordination, especially during campaign surges and high-demand seasons.
Solution
Shipper provided a high-capacity fulfillment center optimized for large SKUs and integrated last mile delivery tailored for furniture. This included efficient storage systems, protective packaging workflows, and white-glove delivery routing with SLA monitoring.
Result
- 35% drop in failed deliveries and return rates, improving NPS and customer retention
- 2x faster fulfillment cycle, enabling greater campaign agility and warehouse turnover
