Halodoc Delivers Faster and Safer with Shipper's Last Mile Network

Halodoc
Healthtech platform strengthens delivery reliability for urgent medical needs.

Testimonial

"In healthcare, every minute counts. Shipper helped us improve speed, reduce failures, and better serve our patients."
Head of Logistics — Halodoc

Business Challenge

Halodoc's rapid growth in medicine and device delivery demanded high last mile precision. Delivery failures, delays, and inconsistent COD handling risked patient satisfaction and compliance with healthcare service standards.

Solution

Shipper deployed a last mile strategy focused on SLA-driven delivery, COD optimization, and expanded coverage zones. Real-time tracking and enhanced reverse logistics flows helped Halodoc meet urgent fulfillment timelines with greater reliability.

Result

  • 35% reduction in failed deliveries, improving patient satisfaction and service trust
  • COD handling streamlined, reducing reconciliation delays and boosting cashflow predictability