Osmo Enhances Order Speed and Accuracy with Shipper Fulfillment
Osmo
Educational toy brand scales logistics to meet growing demand across Indonesia.
Testimonial
"We needed a fulfillment partner that could handle peak traffic and high expectations—Shipper delivered on both."
Business Challenge
With rising online demand, particularly during back-to-school and holiday seasons, Osmo experienced fulfillment delays and errors that impacted customer satisfaction. Scaling logistics in-house became costly and inefficient.
Solution
Shipper centralized Osmo's inventory in a strategically located fulfillment center with optimized workflows for small, high-value items. The setup enabled faster picking, safer packing, and better coordination with e-commerce platforms.
Result
- 99.5% order accuracy, improving ratings and reducing returns
- 2x faster processing during peak periods, enabling on-time campaign delivery
Case Study
