Ekiwi Successfully Enhances Operational Efficiency and Achieves 99.9% SLA Accuracy After Collaborating with Shipper
The global herbal product sales reach $60 million US dollars annually or approximately Rp 870 trillion. Meanwhile, the potential sales of traditional herbal medicines and remedies in the domestic market are still at around IDR 20 trillion with exports reaching IDR 16 trillion. The herbal product market in Indonesia has shown healthy growth and is expected to continue expanding in the future. Additionally, the Indonesian herbal product market has experienced dynamic growth in recent years. It is estimated that national sales of traditional herbal medicines and remedies in Indonesia will reach IDR 23 trillion per year by 2025. This growth is driven by several factors, including the increasing popularity of herbal remedies and the general awareness of natural product consumption.
Indonesia also possesses vast natural resources that can be utilized for developing herbal remedies. Although only a small portion of various plant species are utilized as ingredients in traditional herbal medicines, this potential indicates significant opportunities for herbal product development in the country.
According to data released by the Indonesian Institute of Sciences (LIPI), there are approximately 33 thousand species of medicinal ingredients with potential for use in herbal remedies in Indonesia. However, currently only about 800 species are utilized as traditional medicine ingredients, and only about 30 species are recognized as standard herbal remedies. Only 12-14 species have become phytopharmaceuticals, which are medicines derived from natural ingredients and have demonstrated safety and efficacy through preclinical trials.
Considering the diversity of these natural resources, Indonesian herbal products have enormous potential, both for the local and global markets. By harnessing more plant species, businesses can delve deeper into the potential of herbal products and provide greater health benefits to the community.
PT Ekiwi Koneksi Perdagangan was established in Indonesia as a startup company focusing on the sale of herbal products, including cosmetics and supplements marketed through Ecommerce. Ekiwi is dedicated to providing the best herbal products for the health of the Indonesian people, offering a wide range of products to meet various needs. From blood sugar supplements to blood pressure reducers, and facial care in the form of creams and serums, Ekiwi will continue to maintain its highest quality and innovate to provide herbal health products to maintain the health of society.
Here are some challenges faced by Ekiwi:
- Warehouse management
- Delivery management
- Cost management
- Complex order fulfillment process
In addressing these challenges, Ekiwi partners with Shipper to deliver integrated services aimed at enhancing operations and overall customer satisfaction for Ekiwi itself. Shipper offers a range of solutions including Warehouse Management System, SKU management, shared warehouse services, real-time dashboard reporting, and a 99.9% SLA guarantee.
This collaboration with Shipper yields substantial benefits for Ekiwi, ranging from enhanced operational efficiency and more effective inventory management to heightened customer satisfaction, backed by a 99.9% SLA guarantee.
To learn more about how Shipper assists Ekiwi in successfully enhancing operational efficiency and achieving 99.9% SLA accuracy, download our case study here.
