Mimpi Sleep Speeds Up Delivery with Strategic Warehouse Expansion

Mimpi Sleep
Warehouse expansion and automation deliver faster fulfillment and better customer experience.

Testimonial

"With Shipper's smart warehouse expansion and WMS automation, we improved delivery speed while maintaining order accuracy—even with rapid growth."
Logistics Lead — Mimpi Sleep

Business Challenge

Mimpi Sleep suffered from limited regional fulfillment capacity, relying on warehouses in Java and Tangerang that drove up delivery costs and slowed service to Eastern Indonesia. They needed faster delivery zones to meet SLA standards like 100‑night trial returns.

Solution

Shipper rolled out smart warehouse expansion, adding fulfillment hubs in Western and Eastern Indonesia (e.g. Legok and Surabaya). Each warehouse was equipped with an advanced Warehouse Management System that automated inventory, order flow, and SLA tracking across channels.

Result

  • Significant improvement in delivery timelines across Indonesia's geographic spread
  • Efficient SLA management, including streamlined handling of the 100‑night free return trial
  • Enabled scalable national growth by optimizing fulfillment architecture for speed and reach
Case Study

Related Case Studies