Case Study
Koze Indonesia Experiences an Increase in Orders of More than 80,000 Pieces within One Month After Collaborating with Shipper
Learn how Shipper supports Koze Indonesia in increasing their orders more than 80.000 pcs within one month.


About Koze
PT. Koze Indonesia Suskes is a company engaged in the apparel sector, providing various plain clothes such as t-shirts, hoodies, and others. Koze itself exists to meet the high demand for plain garment apparel products for digital printing purposes. Koze caters to the needs of plain apparel for businesses such as manual screen printing, DTG, and heat transfer (polyflex), as well as for direct use, both for personal collections and communities. Koze always ensures the best quality, making its users comfortable, in line with Koze's motto, “Feel the Comfort”.
Industry
- Retail
- Health & Wellness
Product used
- Shared Warehouse
- Warehouse Management System
- SKU Management
- Realtime Dashboard Reporting
- SLA 99.9% Guarantee
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“Since partnering with Shipper, our warehouse management has become more effective and efficient, as Shipper's system automates the fulfillment process across various marketplaces.” - Amadeo Adhyakusuma, Brand Communications of Koze Indonesia.
Amadeo Adhyakusuma
Brand Communications of Koze Indonesia.
Business Challenge
Koze Indonesia aims to become a company known not only nationally but also internationally in the high-quality premium apparel industry. To achieve this goal, Koze Indonesia places a strong emphasis on innovation and product quality, with a commitment to providing the best for its customers. Additionally, they focus on enhancing distribution through both digital platforms and traditional markets.
- Warehouse Management
These challenges arise due to the inefficiency of the warehouse management system, resulting in some products not being stored optimally and being exposed to unfavorable environmental conditions such as humidity, temperature, and light.
- Delivery Management
One key aspect that Ekiwi needs to focus on is delivery management, where they must ensure that each order handed over to the delivery vendor is processed within the predetermined time limits.
- Cost Management
Ekiwi experiences difficulties in cost management, primarily due to constraints in shared warehouse cost management.
- Complex Order Fulfillment Process
Ekiwi faces significant challenges in managing the order fulfillment process, especially regarding the large volume of orders they have to handle every month, ranging from 5000 to 20,000 orders. Managing this order fulfillment process is not easy, especially doing it manually at such a large scale often leads to feeling overwhelmed.
Shipper Solution
Facing complex logistical challenges, Koze partnered with Shipper. Shipper, a warehousing service provider, has offered effective solutions to help Koze overcome these challenges. Here is an overview of how Shipper has provided the right solutions for Koze:
- Shared Warehouse
Shipper offers a shared warehouse service that can be tailored to Koze’s needs. With this shared warehouse, Koze can efficiently manage warehouse capacity without worrying about physical space constraints.
- Warehouse Management System (WMS)
Shipper not only provides physical warehouse space for storage but also supports Koze through a Warehouse Management System (WMS). This system allows Koze to manage its inventory more efficiently and in an organized manner.
- Real-time Dashboard Integration
Shipper offers dashboard integration that allows Koze to monitor and manage orders automatically. Through this dashboard, Koze can track inventory performance in real-time, including monitoring items that need restocking and those with sufficient stock.
Results
With Shipper, Ekiwi can achieve:
- Inventory and Operational Efficiency
- Attain SLA 99.9%





