Skip to content

Stimulating the Performance of Local MSMEs to Accelerate the Economic Recovery of North Sumatra, Shipper Develops Integrated Digital Logistics and Smart Warehouse Services in Medan

Medan, 27 September 2022 – To accelerate the economic recovery of North Sumatra Province, Shipper assists MSMEs with innovative technology of integrated digital logistics and smart warehouses in Medan, North Sumatra. Shipper’s innovative digital logistics and warehouse technology is expected to help MSMEs to quickly reach the next level by overcoming the supply chain and digital marketing constraints.

According to the Economic Report of North Sumatra Province in August 2022 released by Bank Indonesia, although North Sumatra continues to show better economic growth, the province is still overshadowed by inflation which in the second quarter of 2022 reached 5.61% (yoy). However, Bank Indonesia notes that the support of the local government to ensure more efficient distribution and supply chains can be a key factor in enhancing the acceleration of North Sumatra’s economic recovery.

Even Alex Chandra, AVP External Affairs Shipper in his press statement in Medan (27/09) explained, “North Sumatran MSME products have a high potential to be recognized nationally and internationally. Food and cosmetic sectors are currently the largest Shipper service users in Medan. With the spirit of “Teman Kamu Berjuang”, Shipper seeks to ignite the performance of North Sumatra SMEs, the pillars of the regional economy, by empowering and providing safe and smooth integrated logistics and warehouse distribution services to accelerate the SMEs to reach the next level.”

Shipper’s warehouse in Medan has a total area of more than 4000 square meters where more than 5,000 orders per month are processed. Kopi Kenangan, Raena Beauty, and Gree are currently the largest tenants of Shipper’s warehouse in Medan. In addition, Shipper also serves dozens of other MSMEs in North Sumatra, some of which are CJDW, Kanlaku, Ecolab, Gudang Auto Nusantara, NONI, Mutia Karya, Ferdi Collection, Hermosa, and Katta Living.

Shipper also supports the revival of North Sumatran local MSMEs, priorities for the local government, by encouraging them to Go National and Go Global with the help of digitalization. Shipper’s MSMEs will receive various educations and opportunities in production, marketing, warehouse and logistics, as well as transactions and financial reports to help them adapt to the digital ecosystem and have the potential to expand the market.

The Governor of North Sumatra, Edy Rahmayadi, revealed that there were 1.1 million MSMEs in North Sumatra in 2021, consisting of 1 million micro-business, 99,753 small-scale businesses, and 15,960 medium-sized businesses. MSMEs take part in providing employment for 2.6 million people.

Furthermore, Alex explained, “To help North Sumatra SMEs expand their domestic market, Shipper encourages inter-regional and inter-provincial trade by facilitating the flow of domestic trade with an even distribution of integrated digital logistics and smart warehouses in 35 cities spread throughout Indonesia.”

Shipper develops technological innovations by assisting Third-Party Logistics Companies (3PL) in managing orders, including optimizing their shipping routes and order packing which will be sent to the same destination. This effort is to cut the high inter-island logistics costs and reduce the imbalance in the distribution of goods due to the unintegrated connectivity of the national logistics network. According to Shipper’s records, SMEs using Shipper’s technology can save up to 20% on shipping costs.

Shipper also carries out another cost efficiency by bringing the MSME goods closer to their market locations. This can be achieved by managing more than 300 smart warehouses spread across 35 cities throughout Indonesia with a total area of 500,000 m2. Five of several warehouses located in Java, Sumatra, and Sulawesi have even implemented halal standards.

Shipper’s warehouse service integrates warehouse management, stock inventory, online store management, sales, shipping, and real-time tracking of goods with just one application. To this day, Shipper has assisted more than 35,000 online sellers and hundreds of large-scale companies in various industries.

Due to the company’s efforts and commitment in bringing innovation to unite Indonesia’s fragmented logistics infrastructure, Fast Company named Shipper to the list of The World’s Most Innovative Companies of 2022. Further, Shipper also won the first place in The Most Innovative Asia-Pacific Companies.

Since 2017, Shipper has consistently encouraged local MSMEs to quickly reach the next level by providing comprehensive empowerment in the form of training (including business management, financial literacy, export competitiveness, digitalization, and other entrepreneurial topics), mentoring, and promotion for MSMEs not only in big cities but also in regions. This effort is carried out by Shipper together with its extensive network of partners, among others HIPMI, OJK, KNEKS, and local governments through the MSME Festivals, PAHALawan Cuan, and Gerakan Nasional Bangga Buatan Indonesia.


About Shipper

Shipper is one of the fastest growing technology companies in Indonesia that provides integrated logistics solutions for a wide range of business with end-to-end services. Since its establishment in 2017, Shipper has operated under the principle of facilitating MSMEs in running their business and leaving the complexity of managing the fulfillment and delivery systems to Shipper. Shipper digitally manages fulfillment centers, delivery partners, and retail points across Indonesia. Today, Shipper has managed over 300 warehouses in 35 cities across Indonesia. To achieve our mission to support MSMEs, Shipper continues to support the government’s efforts in realizing a more efficient National Logistics Ecosystem.

For more information on Shipper’s services, please visit

Media Contact:

Deddy Machdan

PR & Corporate Communications Manager


Shipper Indonesia

Shipper Indonesia menjemput paket Anda dan mencarikan harga pengirim terbaik dari agen pengiriman ternama. Cukup siapkan pesanan, jadwalkan waktu penjemputan, dan kami akan mengurus sisanya, pengiriman jadi mudah.

Ingin konsultasi lebih lanjut?
Isi data Anda di sini:

Kontak Sales

Student Webinar Class

Seller Webinar Class

Shipper Bootcamp Freshgraduate & Undergraduate

Seller Knowledge