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Encouraging Holistic Digital Transformation, Shipper Collaborates with BenihBaik to Provide Training on Omnichannel Business Digitalization and Business Capital for 450 Ultra-Micro Businesses

Jakarta, 27 June 2022 – To support the government in realizing a holistic digital transformation of SMEs, Shipper, a super enabler technology company that provides integrated digital logistics and smart warehouse solutions, collaborated with BenihBaik empowers more than 450 ultra-micro businesses throughout Indonesia through business digitalization training and business capital assistance. The training which was held on June 21-24, 2022, provided SME actors with business strategy materials to accelerate their come back and reach the next level after the pandemic.

According to Bank Indonesia data, as many as 77.95 percent of MSMEs in Indonesia were affected by the Covid-19 pandemic in 2021. It was very difficult for them to survive because they faced a number of challenges to enter digital ecosystem, including low digital and financial literacy, and market access.

Responding to this situation, Budi Handoko, Co-founder and COO Shipper explained, “Shipper has a vision to move forward with SMEs. And through the spirit of Teman Kamu Berjuang, we reaffirm Shipper’s role to struggle with SMEs by giving back the support we have received from them. Small businesses, especially the ultra-micro scale businesses in Indonesia, have been severely affected by the pandemic, with an average decline in turnover of up to 50%. It is because the SMEs are generally managed by individuals who lack of digital and financial literacy so that they to find it difficult to obtain banking facilities. The training and assistance program initiated by Shipper and BenihBaik are expected to revive the SMEs economy which will eventually support the national economy.”

This SMEs empowerment is the second collaboration result between Shipper and BenihBaik. The first collaboration focused on distributing thousands of Personal Protective Equipment (PPE) and food packages throughout Indonesia during the Covid-19 pandemic two years ago.

Regarding the SMEs empowerment, Andy F. Noya, CEO and Founder of BenihBaik said, “Although MSMEs were affected by the Covid-19 pandemic, in fact MSMEs rose faster because they are also the backbone of the economy. It’s absolutely not a one-sided effort, but a synergy effort from all parties who work hard, hand in hand. Now, we are focusing on 450 MSMEs to be re-educated with Shipper so that they are able to develop their business strategies and tactics in the midst of fierce business competition.”

In this training program, Shipper helps ultra-micro businesses run an omnichannel digital business strategy using a multi-channel approach that allows customers to know the development of a product in real time so that they can easily find product information and buy it through various channels. They can also integrate the management of warehousing, logistics, and all their stores in various marketplaces with just one application.

Albertus Anton Timothy, Trainer – Shipper Academy who gave materials at this event said, “The digital transformation of SMEs doesn’t only present SMEs on digital platforms but also involves a holistic end-to-end process including digital transformation in the supply chain process, in this case is warehousing and logistics. Along with Shipper’s efforts to knit Indonesia’s logistics network which is fragmented with the geographical conditions of an archipelagic country, Shipper and BenihBaik help bridge the digital gap in human resources for ultra-micro business actors in various regions by empowering them through training on omnichannel business strategies using Shipper technology and business capital assistance.”

In addition to business digitalization training, Shipper will also provide capital assistance of Rp5,000,000 for each of the 25 best and most needy SMEs. The selection is carried out based on the SMEs participation in the training session and coaching clinic for three months.

Shipper and BenihBaik hope that ultra-micro businesses can increase their competitiveness by applying the materials they get from the training and managing the assistance that has been given to them. Business actors who can transform their businesses using digital technology holistically will ultimately seize the potential opportunities of Indonesia’s digital economy.


About Shipper

Shipper is one of the fastest growing technology companies in Indonesia that provides integrated logistics solutions for a wide range of business with end-to-end services. Since its establishment in 2017, Shipper has operated under the principle of facilitating MSMEs in running their business and leaving the complexity of managing the fulfillment and delivery systems to Shipper. Shipper digitally manages fulfillment centers, delivery partners, and retail points across Indonesia. Today, Shipper has managed over 300 warehouses in 35 cities across Indonesia. To achieve our mission to support MSMEs, Shipper continues to support the government’s efforts in realizing a more efficient National Logistics Ecosystem.

For more information on Shipper’s services, please visit

Media Contact:

Deddy Machdan

PR & Corporate Communications Manager


Shipper Indonesia

Shipper Indonesia menjemput paket Anda dan mencarikan harga pengirim terbaik dari agen pengiriman ternama. Cukup siapkan pesanan, jadwalkan waktu penjemputan, dan kami akan mengurus sisanya, pengiriman jadi mudah.

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